Delivery Policy

For better deliveries and a greener pawprint, we work with DPD for our deliveries. They provide carbon neutral shipping and lead the way in successful deliveries.

Delivery Costs
Our delivery costs vary depending on shipping location. Standard delivery for mainland UK is free over £29 and costs £4.99 for orders below this amount.
For harder to reach areas (Northern Ireland, Scottish Isles, Isle of Man, Isle of Wight , Northern Scotland, Scottish Highlands and the Channel Islands) the delivery costs are £10 and free delivery is available for orders over £50

Delivery Timelines
For orders received before 12pm, we aim to get this to you within 1-2 working days. Some areas are harder to reach and may take a little longer. Deliveries to the following areas will take a minimum of 3 working days; Northern Ireland, Scottish Isles, Isle of Man, Isle of Wight , Northern Scotland, Scottish Highlands and the Channel Islands.

COVID 19 Precautions
During this difficult time, we’re working hard with all of our partners to get your deliveries to you safely and quickly. DPD are taking extra precautions to protect our customers and their staff including contact free deliveries. For this reason, they will not request signatures upon delivery and may not post through a missed delivery card if you’re not in. To keep updated with your deliveries, please enter a mobile number at checkout.